Employer Role Suitability Assessment - INFRASTRUCTURE TECHNICIAN

Employer Role Suitability Assessment to Support Evidencing the Assessment Process

Level 3 INFRASTRUCTURE TECHNICIAN

The apprentice must have a job role with you that provides opportunities for them to practice ALL of the technical competencies and behaviours required to achieve the apprenticeship.

To help determine whether the job role will allow the apprentice to successfully meet the requirements of the apprenticeship, please answer the following questions.

Please note:

  • Shadowing (individual follows or shadows another worker doing the type of work) or simulation (imitation of actual work) are NOT acceptable solutions for low exposure.
  • Secondment (the temporary transfer of the apprentice to another position or type of work) is an acceptable method of providing opportunities for the apprentice to carry out work and produce outcomes consistent with the competencies in the Standard.
  • The apprentice must have genuine opportunities to be able to carry out ALL types of work themselves (i.e. not watching other workers do it) and the activities or tasks must be real work and not made up just for the apprenticeship.

The scale definitions are:

  • High Exposure – Opportunities to carry out this type of work occur frequently or day-to-day
  • Moderate Exposure – Opportunities to carry out this type of work will occur multiple times
  • Low Exposure – Opportunities to carry out this type of work occur rarely
  • No Exposure – Opportunities to carry out this type of work do not exist

Communication

Example of work activities they would need to undertake to demonstrate this competence

works both independently and as part of a team and following the organisations standards; competently demonstrating an ability to communicate both in writing and orally at all levels, using a range of tools and demonstrating strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during all tasks.

IT Security

Example of work activities they would need to undertake to demonstrate this competence

Demonstrates the necessary skills and behaviours to securely operate across all platforms and areas of responsibilities in line with organisational guidance, legislation

Remote Infrastructure

Example of work activities they would need to undertake to demonstrate this competence

Effectively operates a range of mobile devices and securely add them to a network in accordance with organisations policies and procedures

Data

Example of work activities they would need to undertake to demonstrate this competence

effectively records, analyses and communicates data at the appropriate level using the organisation’s standard tools and processes and to all stakeholders within the responsibility of the position

Problem solving

Example of work activities they would need to undertake to demonstrate this competence

applies structured techniques to common and non-routine problems, testing methodologies and troubleshooting and analyses problems by selecting the digital appropriate tools and techniques in line with organisation guidance and to obtain the relevant logistical support as required

Workflow management

Example of work activities they would need to undertake to demonstrate this competence

works flexibly and demonstrates the ability to work under pressure to progress allocated tasks in accordance with the organisation’s reporting and quality systems

Health and Safety

Example of work activities they would need to undertake to demonstrate this competence

Interprets and follows IT legislation to securely and professional work productively in the work environment

Performance

Example of work activities they would need to undertake to demonstrate this competence

Optimises the performance of hardware, software and Network Systems and services in line with business requirements

Signatures